Name: BEF
Address: City Hub, 9 - 11 Peckover Street, Bradford, West Yorkshire, BD1 5BD, GB
Telephone: +44 800 080 3145
Price range: $

Section 1: Your business journey

We'd love to understand your experience with BEF, the challenges you were facing and the difference the funding has made to your business.

Overall, how would you rate your experience with Business Enterprise Fund (BEF)?

How likely are you to recommend BEF to another business owner?

What challenge were you facing before coming to BEF, and how has that changed since working with us?

How has the loan impacted your business?

Section 2: Working with BEF

We'd like to understand your experience of working with BEF and the support you received throughout your funding journey.

What is the name of your Loan Manager?

How would you describe the support provided by your Loan Manager?

Did your Loan Manager contact you after you completed your loan application?

Yes

How would you rate the quality of our online application process?

Section 3: Improving the experience

Your feedback helps us understand what made the biggest difference and where we can improve. We'd love to hear what worked well, what could be better and any additional thoughts you'd like to share.

What part of your experience with BEF made the biggest difference to your business?

What is one specific improvement we could make to enhance your experience with us?

Is there anything else you’d like to share about your experience with BEF or your advisor?

Section 4: Your details

Thank you for taking the time to share your feedback. Please provide your details so we can link your responses to your funding journey and better understand your experience.

Your first name

Your last name

Was your loan handled through an accountant, broker, or financial advisor?

Yes

Section 5: Your advisor

If your application was supported by an accountant, broker or financial advisor, we'd like to understand more about your experience.

What was the name of your accountant, broker, or financial advisor?

Which company do they work for?

Did the company they work for provide you with enough information to make an informed decision about your finance options?

Were you made aware that they may receive a fee from BEF if your application was successful?

Yes

If your loan has the additional lender security of the Guarantee Growth Scheme, do you recall your broker/introducer providing you with a leaflet/information regarding the scheme?

Yes

Was there anything you felt unsure about or would have liked more information on?

Is there anything else you'd like to share about your experience with your advisor and the BEF loan?

Share your feedback

Section 1: Your business journey

Section 2: Working with BEF

Section 3: Improving the experience

Section 4: Your details

Section 5: Your advisor